The Art of the Buy
Chad Helm’s relentless pursuit of exceptional menswear
Why We Curate The Helm the Way We Do
By Chad Helm
There are easier ways to run a clothing store.You can buy safe, you can try to offer everything. We’ve never done it that way at The Helm.From the beginning, the idea was simple: bring the world’s best menswear to Edmonton — not in volume, but with purpose. Build a place where the assortment is tight, intentional, and elevated enough that when someone walks through the door, they know they’re seeing the best version of each category.That philosophy has guided everything we do.
Bringing the World Here
When we first started, there was a clear vision of what we needed The Helm to be — the level of product, craftsmanship, and quality that people in North America’s northernmost major city deserve.Edmonton has always been more than capable of supporting this level of menswear. And over the years, our clients have proven that.Brands like Zegna, Cucinelli, Stone Island, and Ralph Lauren Purple Label don’t just partner with anyone. They’re very protective about where their product lives. For an independent, single-location retailer like us, those relationships take years of work to build.Partnerships like that are about alignment — how you present the brand, the environment you create, and the consistency you show over time. We invest heavily in making sure The Helm reflects the same standard as the companies we work with — and the standard our customers have come to expect over the past fifteen years.
The Discipline of Curation
One thing that sets us apart is that we don’t try to carry everything.We’re very deliberate about the assortment.If you walk through the store, you won’t find twenty versions of the same sweater or every colour from every collection. Instead, we focus on the best interpretation of each category and build the assortment around that.It’s the difference between inventory and curation.The goal is to remove the noise and make the experience easier for our clients. When someone walks in, they’re not sorting through endless product trying to figure out what works. Our team has already done that work.
What Buying Really Looks Like
People often think buying trips are glamorous — flying to Milan, Florence, or New York to see the collections.Those trips are important, but most of the work happens before we even get on the plane.Months ahead of time, we’re reviewing data, looking at how categories are performing, and talking as a team about what our clients are responding to. Budgets get built early in the year, and by the time we’re walking into a showroom, there’s already a clear sense of where we want to go.That said, no plan is ever rigid — you need to leave room for instinct.Sometimes you see something unexpected — a jacket, a fabric, a piece that just feels right — and those moments are part of what keeps the assortment interesting. Our general rule here at The Helm is this: leave 20% for fun.
Listening First
When we sit down with a brand during a buying appointment, the first thing that happens is conversation — and a lot of listening.Where are they taking the collection? How are silhouettes shifting? What tones are emerging across the industry?Menswear evolves gradually. You’ll see subtle changes — a jacket getting a few centimetres longer, softer construction in tailoring, more refined loafers replacing sneakers.Those details matter. They’re what keep a wardrobe feeling current without chasing trends.Our job is to interpret those shifts in a way that makes sense for our clients.
Knowing the Customer
The real secret to buying well is knowing your customer.After fifteen years in business, we have a strong understanding of the people who shop with us. Some are very fashion-forward. Others want pieces that are classic and reliable.The balance is pushing things just enough.You want to introduce something new — maybe surprise someone once in a while — but it still has to feel wearable and natural for the person putting it on.
The Role of the Stylist
The other piece of the puzzle is the team.The stylists at The Helm have strong opinions — and that’s important. Clients don’t come in looking for a thousand options. They come in looking for guidance.Our job is to help someone walk out looking like a more elevated version of themselves.Sometimes that means introducing something they wouldn’t normally pick up on their own. Other times it means refining what they already wear well.But the goal is always the same: make it feel effortless.
Why we still do it this way
As we’ve grown, we’ve kept a lot of the same approach we started with.We’re still very hands-on with the buying process. The team reviews everything together, we discuss what’s working and what isn’t, and every season we try to improve the assortment a little more.It’s a constant process of refining.We’re not just proud of the product we carry — we’re proud of the relationships. There are people who have been shopping with us since we opened in 2012. Over time, those relationships become friendships.That’s what makes this business enjoyable.Fashion is important, but at the end of the day, it always comes back to people.
Looking Ahead
Every season there are pieces to be excited about — the kind of items that stand out when you see them in a showroom.This season, we’re looking forward to a few things: a brown Stone Island vest that’s incredibly versatile, some beautiful Cucinelli sneakers, relaxed linen shirts from Paul & Shark, and a red suede jacket that I personally love.Those are the kinds of pieces that bring energy into the store.But ultimately, what we’re trying to do every season is simple: keep refining the experience and keep offering something that feels special.That’s always been the goal.
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